Yes. We have a Regular Delivery, which is controlled by our Supply Chain Management Team that provides Free Delivery at your door-step.

However, if you want to arrange a special delivery due to the timing constraints, or location constraints which includes delivery during your travel etc., we arrange a Special Delivery Team that provides delivery at your convenience in terms of time or location, and this is chargeable as per the Special Delivery Team based on the timing or the location. The Delivery Charge will be mentioned in your cart, and it is absolutely your choice to go for Special Delivery or Regular Delivery

No you will not be. Return is absolutely at free cost.

We collect the goods that you want to return at free of cost.

We provide you an alternate good if you wish, at free of cost.

The returned goods will undergo a quality check to assess the damage. The products that were actually sold and were in the same condition during sales will be eligible for refund. The refund will be initiated and the amount will be deposited into the same account through which you paid during the purchase

Of course you can. At m-REX, we want you to call us, tell us about the product, and be part of our family. You can easily get an exchange of the product you want to return. Our team will help you in arranging the return as per your timeline and the delivery team's timelines.

Of course you. Please call us, email us, or text us. We get from you the product specifications, look out for the exact product, and then check with you for your approval on the product and the delivery timelines. Based on the approval we will arrange the shipment of that product direct to your door step